Our team’s core values of Transparency, Respect, Entrepreneurship, Accountability, and Teamwork (T.R.E.AT) are the key to our success and come through in everything we do, and that’s what we are looking for in the candidates we are seeking

Summary/Objective:

The product and process auditor is responsible for conducting planned and random audits of manufacturing processes.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

1. Conduct planned and random audits of manufacturing processes.
2. Conduct planned and random audits of products during and after the production processes.
3. Coordinate calibration for all company equipment and put data in the system.
4. Conduct source inspection for customers and agencies as delegated.
5. Order measuring and test equipment.

Competencies:

1. Project Management.
2. Technical Capacity.
3. Problem Solving/Analysis
4. Setting modifications/ Improvement plans for current process/ workflow

Position Type/Expected Hours of Work:

Full-time job 9:00 AM to 5:00 PM

Sunday through Thursday

Required Education and Experience:

[Indicate education based on requirements that are job-related and consistent with business necessity. See examples below.]

1. Collage Graduate – A bachelor’s Degree is a must
2. 1-3 years of experience in a similar position
3. Experience in conducting audits and knowledge of calibration equipment and processes

Duties & responsibility:

• Handle customer inquiries and Claims completely and accurately
• Resolve customer complaints and problems to the satisfaction of the customer

Use all acquired skills from MCE training to :

1. Adhere to the call script
2. Adhere to the communicated process
3. Achieve quality communicated targets.
4. Complete all necessary documentation related to project operations
5. Alert the issues or concerns that require escalation for complete resolution
6. Maintain confidentiality of MCE’s client and customer data
7. Adhere to MCE policies and procedures
8. Participate in individual and team training/ meetings in order to ensure that knowledge is up-to-date
9. Adhere to the work schedule as planned and accommodate any business requests including flexible locations and working hours

Interpersonal Level:

• Communication skills
• Flexibility
• Customer service-orientation
• Results orientation
• Focus on quality

Problem Solving:

• Skills to identify end-user problems & root cause
• Ability to act as necessary (solves or escalates)

Apply now

Please upload your resume-CV with current work experience, academic qualifications, and reasons for applying to Motor Care Service.